List disputes

GET 
/openapi/2026-07/shoplazza-payment/disputes

Returns a paginated list of disputes, optionally filtered by status and creation time range.

Request

Query Parameters

cursor string

Cursor for pagination

page_size int32

Page size (1-100, default 10)

status string
Filter disputes by status:
• lost: dispute resolved against the merchant; funds were not recovered
• won: dispute resolved in favor of the merchant; funds were retained or recovered
• warning_closed: warning-type dispute case closed; no further action required
• needs_response: dispute requires a response or evidence from the merchant to proceed
• under_review: dispute is being reviewed by the payment processor or financial institution
• warning_under_review: warning-type dispute is under review; further action may be needed
• warning_needs_response: warning-type dispute awaiting merchant response to avoid escalation
created_at_min string

Filter disputes created at or after this Unix timestamp (e.g., 1730548810)

created_at_max string

Filter disputes created at or before this Unix timestamp (e.g., 1730548810)

Responses

200

OK

application/json

Schema

Schema

codestring

error code

messagestring

error message

data object

list object[]

List of dispute records

Array [

idstring

Dispute ID

transaction_order_idstring

Transaction order ID related to the dispute

original_order_idstring

Original order ID related to the transaction

store_idstring

Store ID

currencystring

Currency code of the dispute amount

created_atstring

Creation time of the dispute in ISO 8601 format

updated_atstring

Last updated time of the dispute in ISO 8601 format

expiration_timestring

Expiration time for responding to the dispute

dispute_reasonstring

Reason provided for the dispute

original_order_amountstring

Total amount of the original order

dispute_amountstring

Amount of the dispute

statusstring

Current status of the dispute. Possible values: won, lost, under_review, etc

feestring

Fees associated with the dispute

fee_currencystring

Currency of the associated fee

]

cursorstring

Cursor for pagination

has_moreboolean

Whether there are more records

Example

{
  "code": "string",
  "message": "string",
  "data": {
    "list": [
      {
        "id": "string",
        "transaction_order_id": "string",
        "original_order_id": "string",
        "store_id": "string",
        "currency": "string",
        "created_at": "string",
        "updated_at": "string",
        "expiration_time": "string",
        "dispute_reason": "string",
        "original_order_amount": "string",
        "dispute_amount": "string",
        "status": "string",
        "fee": "string",
        "fee_currency": "string"
      }
    ],
    "cursor": "string",
    "has_more": true
  }
}