Orders
Natural-language prompts for the shoplazza-orders skill — post-sale fulfillment. Prefix each request with /shoplazza-orders, then describe the task.
Prerequisites
- Get started
- Authenticate against your store:
shoplazza auth login --store-domain <domain> --domain orders
Examples
1. Look up a customer's orders (a domain boundary)
/shoplazza-orders Show me the orders placed by [email protected]
Searching orders by customer email belongs to orders. The customer profile itself belongs to customers.
2. Ship an order
/shoplazza-orders Ship order 660011 with tracking number SF1234567890
Runs orders +ship --order-id 660011 with the tracking number.
3. Update tracking
/shoplazza-orders I entered the wrong tracking number on that last order — change it to SF9999999999
Runs orders +update-tracking to correct the fulfillment.
4. Partial refund (fund operation)
/shoplazza-orders Refund 15.50 to the buyer on order 660011, note "wrong size", restock the item
This moves money, so the agent follows the safety protocol: it previews the refund with --dry-run, restates the amount, note, and restock behavior, and waits for your explicit confirmation before executing.
5. Mark as paid
/shoplazza-orders The customer paid order 660011 offline via PayPal, transaction TX789 — mark it paid
Marks the order paid with the given transaction reference.
6. Post-sale dashboard
/shoplazza-orders How many orders were placed during the sale in total?
Runs orders +count over the sale window and returns the total.