App listing requirements

Requirements for public apps on Shoplazza

The following requirements are used at Shoplazza to review all public apps. They're intended to provide the best experience across the entire app lifecycle, from branding, to installation, to onboarding, functionality, and quality. Adhering to these requirements ensures a streamlined review process for your app submission.

Some app categories need to meet additional requirements based on their configurations. You can find these requirements in the Specific requirements for certain app configurations section below.

General requirements for all apps

The following requirements are used by Shoplazza to evaluate all public apps. Depending on how your app is configured, it might also need to meet the requirements in the Specific requirements for certain app configurations section below.

Prohibited app configurations

Some types of apps aren't permitted on the Shoplazza App Store.

Installation and setup

The installation requirements describe the correct flows for authentication, app install, and any sign-up steps (if required).

Functionality and quality

The functionality and quality requirements apply to the core features of your app, such as its user interface and performance.

App performance

The performance requirements include best practices and guidelines to ensure products consistently meet our minimum speed standards.

App listing

Your listing should clearly communicate functionality so that merchants can quickly understand the benefits of your app.

App TestCase

You must provide some test cases and test operation videos for the application so that the reviewers can test the application.

Security and merchant risk

You need to make sure that it's secure so that the merchants who use it won't be at risk.

Data and user privacy

Ensure that your app complies with best practices and, where applicable, legal requirements for protecting customer data and privacy.

App Support

Providing instructive in-app context and support so that merchants can quickly get the help they need when they use your app.

Specific requirements for certain app configurations

Depending on how your app is configured, it might need to meet additional requirements beyond the general ones listed above. Review the relevant sections to ensure your app complies with all applicable standards.